I don't usually write reviews but after my experience today I felt the need. This is the place to go for great prices and honest, helpful staff who really know their stuff. I highly recommend this place!
Went there with a flat on my ride home from work on my TREK and asked if they checked for the culprit. "YEP You are good" they say.... 3 hours later... another flat.... Glass was in the tire....They were nice and quick but lacked a bit of attention to detail... Luckily I got home but if I can find the issue shouldn't a bike store that repairs them have found it?
Albert at Broadway Bicycle helped me find the right mountain bike which wasn't an easy thing. In the end I ended up with the Fuse expert which is worthy of the Specialized name. Albert also is ready to help at the drop of a dime and is always knowledgeable with expert advice. The service dept is one of the best, they recently completed the impossible and got my 1998 rockhopper trail ready again! If your looking for a great boutique bike shop backed by a Giant, look no further.
Went to Broadway a few times and every time I left happy. I was looking for a bottom bracket tool for one of my bikes and they were the only shop within 30 minutes who had it. I went there last week to get a stuck seat post unstuck. I tried everything and was on day 3 and after ruining 1 pipe wrench and even twisting the seat post they took it and got it don't by the end of the day with tons of lube and heat. The guys are awesome down there
Picked up my specialized allez from these guys. Service was extremely friendly and helpful; the shop is clean and well maintained and the prices are more than reasonable. I would recommend this shop to anyone.
Broadway Bicycle Co is a US Bicycle Store based in Albany, New York. Broadway Bicycle Co is located at 1205 Broadway, Albany, NY 12204, USA.
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