Used to love FYE, was so excited to find one while on vacation. It's unfortunate that they sold me a defective DVD and are uncooperative when it comes to returning it. Online assistance won't help with physical store purchases and returns can only be done in person. With half of their stores closed down, returns are near impossible. I now understand why my local store closed down years ago.
Wow, horrible. They moved into a smaller store and got rid of so much of their movies and music. A lot of candy for some reason and stupid stuff like toys. Its official, fye is dying, if not, already dead. Colonie center store just became number one.
THEN you randomly make a charge to my bank account (mind you I haven't been to your store since you switched locations because I hate it that much) and when I called to get a refund, your employee hung up on me.
I work at a law firm in Albany and I will be pursuing legal action, this is ridiculous. How DARE you go into my bank account and steal from me? I sat at work all day today, never even set foot in the mall! How do you just randomly charge someone's account?
Bought vinyl from here, sounded great. No complaints here.
I couldn't be more pissed at a company. You absolutely disgust me.
Fun place to look around, but I rarely find something worth what they're charging.
HATE this place. First you move to a smaller, less convenient location and then you rid of some of your merchandise,
Fye is a US Movie Rental based in Albany, New York. Fye is located at 120 Washington Ave Ext, Albany, NY 12203, USA.
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