Tried to order food from them for delivery and the lady on the phine was very rude and assumed that I was using someone elses credit card other than mines. I was continuosly questioned about whether or not my card would clear, if the card was actually mines and if the zip code was correct. Felt very offended by this and decided not to complete my order with them. That in itself merited one star from me.
I tried to use this place as it was near my mom's house and there were 50 menus to choose from. My order was incorrect and the lady that took my order was incredibly rude and shouted at me over and over again even though I didn't raise my voice. I felt like a naughty child. She then said she would replace the order and hung up on me. The first time I called she hung up as well. Too frightened to think of switching out my order. She also insisted I return the original order which was SUPER sketch. I also got the first degree about my credit card and I'm sorry I even gave them my contact info.. The food was mediocre at best. There are too many Chinese food options to stomach this type or service. I sure hope she improves. Good luck all.
Good food.. Good prices
We used to order from there all the time until tonight! I tried to place an order the woman was very rude and hung up on me so I called back again to try it I gave her my order and told her I was paying with credit card and as I was picking up the card to read the numbers off she became extremely rude and hostile apparently she could not understand me so I told my daughter to read the numbers and the woman began yelling and hung up the phone on us!!!! I will never order from there again.
Extremely fast food service and the food is good for the price
New No 1 is a US Meal Takeaway based in Albany, New York. New No 1 is located at 466 Delaware Ave, Albany, NY 12209, USA.
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