Clerk was friendly, helpful and quick. I accidentally booked my car one day early and showed up a day late to pick up rental. Gentleman took care of everything as if I hadn't made a mistake. Would rent from again, no questions.
Due to hurricane Irma, I had to make changes to my travel plans. I live in FL, but was in NY for my sons wedding during the hurricane. My scheduled flight home was canceled and I was not able to book a flight before the following Sunday. We decided to rent a car and drive. I was issued a Traverse- After driving it around town, I realized that it had terrible gas mileage. Since gas was scarce down south and this was a very long drive, I asked to exchange the truck for a smaller SUV- everyone, from the agent on the phone and at the desk to the guys in the garage made it happen- no problems, fast, efficient service and pleasant happy faces. Excellent customer service! The car I ended up driving to FL was a great car as well, clean and fuel efficient, handled and rode well. The whole experience was outstanding.
I fly into Albany Airport multiple times a year and always use Alamo. They always have the best prices, staff and cars. Have not one complaint in my three years as a loyal customer.
Great experience with Alamo! I had the car for 12 days driving through the NE, New Brunswick, and Nova Scotia. The toll pass was well worth the extra fee, driving into Canada was hassle-free with our rental, and the car fit every need of ours! Checking it out and back in was quick and easy! I would definitely use Alamo again!
Affordable rates and a welcome upgrade on one of the two rentals I had to make in one day which is a long story. Timely service and in a professional manner.
Alamo Rent A Car is a US Car Rental based in Albany, New York. Alamo Rent A Car is located at 737 Albany Shaker Rd, Albany, NY 12211, USA.
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